Assessor Navigator

Aurora, ON, Canada

Full Time

Experienced

At Your Support Services Network (YSSN), we believe in making a difference. As a non-profit charitable organization, we support individuals with mental health challenges, developmental disabilities, and complex needs—helping each person build meaningful connections and live their best lives. Through compassionate, person-centered services, we empower individuals to achieve their goals and participate fully in their communities.

YSSN offers more than just competitive compensation—we provide a supportive, inclusive, and flexible work environment where employees can thrive. From hybrid work options and professional development to wellness programs and a strong commitment to diversity, equity, inclusion, and belonging, we invest in our team’s growth and well-being.

Our Vision: A Meaningful Life for All – Relationships, Community, Well-Being
Our Mission: Communicate. Connect. Collaborate.

Join one of Canada’s top non-profit employers of choice and be part of a team that values meaningful work, collaboration, and positive change.

Job Opportunity

Developmental Services Ontario - Assessor Navigator

One Full-Time Permanent Position

Status: Full-Time, Permanent
Starting Hourly Rate: $34.95 / Hour
Office Hours: Monday - Friday - 8:30 am - 4:30 pm, 35 Hours per week
Location: Aurora, Ontario L4G3S9
Office Expectations; This position requires:
- A minimum of one in-office day per month to provide team coverage
- Attendance at additional in-office meetings, training sessions, supervision meetings, and all-staff events as required
- Applicants must reside within a reasonable daily commuting distance of the office and/or assigned service area and be able to attend the office as required for operational needs
Posting Closes: Friday, July 24 at 4:00 pm EST

Job Description

Developmental Services Ontario Central East Region (DSO CER) is one of 9 regional access points for people applying for adult developmental services. The role of DSO CER is to provide information, confirm eligibility for service, assess support needs, and link people to services and supports in their community.

Working within a team, the Assessor Navigator is responsible for the provision of a variety of system functions within York Region or Central East Region. These include administration of the Application Package and the Supports Intensity Scale (SIS) assessment, providing locally based service navigation to applicants, public education and community development functions.

Position Requirements

Bachelor of Social Work or equivalent (SSW, DSW, CYW or University Degree)
Experience;
- Minimum of 5 years related experience in a community social service setting
- Sound knowledge of the population and pertinent legislation
- Broad experience with individual, family, and systems advocacy
- Counselling, crisis prevention and intervention experience
- Judgement with respect to complex service user situations
- The ability to demonstrate sound clinical judgement
- Direct experience in consensus building and priority-setting processes
Excellent oral and written communication skills
Ability to use a variety of software tools, including Microsoft Word. Excel, Power Point, Data Base, Internet and E-mail
Ability to engage and liaise effectively with service users and their families, colleagues, supervisors, other service providers, educational systems, and the general public
Ability to maintain strict confidentiality of Agency information
Ability to model and promote agency expectations of teamwork and networking within the agency and the community-at-large
Demonstrated abilities in core competencies including team work, initiative/self-management, accountability and flexibility/adaptability
Strong analytical, problem solving, conceptual, and facilitation skills
Ability to lead groups with diverse membership to consensus decisions
Second language is considered an asset
An understanding of cultural diversity is considered an asset
Travel across York Region or Central East Region is required

* The successful applicant will be required to provide a police clearance that meets agency standards

* A valid G Drivers License, access to a reliable vehicle and adequate insurance coverage for business responsibilities, OR access to reliable transportation

YSSN is an equal opportunity employer that welcomes applicants from diverse backgrounds and is committed to an accessible, respectful hiring process.

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you require accommodations at any point during the application and hiring process, please contact Human Resources.

Successful candidates will be required to submit proof of a primary series of a COVID-19 vaccine authorized by the World Health Organization directly to the Human Resources department. In the event that you are unable to be vaccinated as a result of a ground protected under the Human Rights Code, you may submit a written explanation of the ground and any supporting documentation to determine if you are exempt from this requirement directly to Human Resources.

How to Apply
Interested candidates are invited to submit a resume and cover letter outlining their qualifications and interest in the position.

We thank all candidates for their interest. Only those selected for an interview will be contacted.

To learn more about YSSN view our website; Work with Us - Your Support Services Network

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Are you legally eligible to work in Canada?*

What is your highest level of education achieved?*

Are you a Registered Social Worker (RSW)?*

Do you have experience working in Developmental Services?*

If yes, how many years of experience?*

Do you have experience working with Adults who have Developmental Disabilities?*

If yes, how many years of experience?*

What is your experience working with Adults who have Developmental Disabilities?*

Do you have a valid driver's license?*

Do you have a vehicle and insurance?*

Do you have access to reliable transportation?*

YSSN offers a hybrid remote work arrangement, are you flexible in the days you work in the office and/or community?*

Are you able to commute to the office and/or community and attend on short notice when required for operational needs, including all staff events, team meetings, and training?*

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